ITSPA launches new Quality Mark
ITSPA, the UK’s voice for the next generation communications industry has launched its new Quality Mark and is delighted to announce the first five successful applicants to the new standard. The five companies are: Voipfone Hello Telecom SureVoIP VoiceHost Gradwell Eli Katz, the Chair of ITSPA said “We are delighted to launch this enhanced version […]
ITSPA cautiously satisfied with proposed IP Bill changes
ITSPA, the voice of the next generation communications industry in the UK has accepted the proposed revisions made to the Investigatory Powers Bill as a useful next step in the process of passing the legislation. The changes, published today follow on from three recent parliamentary committee reports which called for improvements to ensure that the […]
ITSPA Welcomes Ofcom Review Findings
ITSPA, the voice of the next generation communications industry in the UK, today welcomed Ofcom’s announcement on the future of Openreach but warned that constant scrutiny is required to ensure it meets its new obligations. In response to the regulator’s review, Eli Katz, Chair of ITSPA, said “This once in a decade review has confirmed […]
ITSPA launches guide on draft Investigatory Powers Bill
To coincide with the publication of the report by the Joint Committee on the draft Investigatory Powers Bill, ITSPA, the voice of the next generation communications industry in the UK, has launched a guide to the draft Bill for its members. The draft Bill, which has received a great deal attention from much of the […]
ITSPA voices fears for UK mobile market
ITSPA, the voice of the next generation communications industry in the UK has expressed major concern around the future health of the UK mobile market, following the Competition and Markets Authority’s (CMA) publication of its final report approving the merger between BT and Everything Everywhere today. Eli Katz, the Chair of ITSPA stated “The competiveness […]
Internet Telephony Services Providers’ Association (ITSPA) appoints Ombudsman Services
ITSPA is pleased to announce that, as of 1st January 2016, we are offering all members free membership of Ombudsman Services. Under section 54 of the Communications Act, all Communication providers must provide its customers with access to an independent dispute resolution procedure, should a customer be unable to resolve a dispute with its Communication […]
ITSPA launches Nuisance Calls Best Practice Document
ITSPA, the UK’s voice for the next generation communications industry today launched its Best Practice Document on nuisance calls. The document provides communications providers with a comprehensive guide to the different types of nuisance call and detailed advice on how providers should handle complaints related to different types of nuisance call. The publication of the […]
ITSPA hails victory on net neutrality after European vote
ITSPA, the UK’s voice for the VoIP and next generation communications industry has welcomed the European Parliament’s approval of the Single Telecoms Regulation. The Parliament voted today in favour of the revised proposals which had been developed through trialogue negotiations between the European institutions during the summer. Proposed amendments to the text were rejected. Reacting […]
ITSPA launches End User Terms and Conditions Guidance with Preiskel & Co LLP
ITSPA, the UK’s voice for the next generation communications industry today launched its member guidance document on End User Terms and Conditions. This guidance is designed to provide communication providers with a comprehensive description of the key legal requirements and issues that they should take into account in their end user terms and conditions when […]
ITSPA welcomes resolution of EU net neutrality negotiations
ITSPA, the UK’s voice for the VoIP and next generation communications industry has welcomed the agreement reached yesterday evening on net neutrality as part of the European Union’s Single Telecoms Package. After almost two years of discussions at both UK and EU level, yesterday’s agreement marks the resolution of a long running debate on how […]
