The winner of this category is the stand out ITSP in its class over the past 12 months, demonstrating impressive business performance, innovation and customer service. This category is focussed on ITSPs with a turnover of up to £10.2 million (in line with Companies House auditing requirements). The entry should provide a rich entry into how the company has developed and grown in the past year including an exemplary case study.
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Focussed on companies with a turnover of over £10.2 million (in line with Companies House auditing requirements), this category celebrates the best in breed of the larger ITSPs in the market. This company has to demonstrate impressive business performance, innovation and customer service as well as detailing a first class case study. Outlining what the company has done differently in the past twelve months to grow and diversify is also required.
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This award recognises the company that has produced the most well-rounded service for the small business customer. The winning entrant will combine value for money and features, as well as good customer service and support for the end user. If it is a new service it should show customer take up, if its an older service it should demonstrate both year on year customer growth and retention.
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This award recognises the company that has produced the most compelling service for the enterprise customer. The entry must demonstrate impressive business service, innovation and customer service as well as detailing an exemplary case study. This company should provide a good selection of business features and benefits and be able to demonstrate how they add value to the customer. If it is a new service it should show customer take up, if its an older service it should demonstrate both year on year customer growth and retention.
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This award recognises the company that has produced the standout solution that has been effectively deployed and adopted across multiple jurisdictions. The winning entrant will demonstrate how the solution has performed commercially, whilst demonstrating innovation and complying with various local regulatory requirements. Outlining how its provided a local flavour and adapted the service successfully to different countries and/or regions, whilst maintaining core functionality across a group enterprise is required. If it is a new service it should show customer take up, if its an older service it should demonstrate both year on year customer growth and retention.
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Innovation in communications continues apace with the introduction of new products, services and technology. This award goes to the company who has provided the most dynamic and user-friendly service or product to the market. This innovation has either helped drive productivity/efficiencies, improved collaboration as well as drive up quality of service. As well as a case study, clear service/product take up must be outlined.
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This award is designed to recognise the best software on the market and is open to applicants from across the next generation communications landscape. Entrants can include APIs, billing platforms, portals, WebRTC solutions and more. The winning entrant will demonstrate how their innovative software has made an impact within the sector, in terms of customer functionality and quality of service with strong take-up and usage.
This award recognises the company considered to have the best quality end-user call equipment to aid a customer’s experience. This could be desk phones, video and conference phones, headsets or additional accessories. It will demonstrate technology that has excellent reliability and user-friendliness, whilst also having innovative new services that have made an impact with customers.
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This award focuses on companies providing back end services for Communications providers and equipment that is typically hosted at the ITSP’s Data Centre. The company will demonstrate how their products and services solve industry challenges such as network security or resilience. This could include network switches, voice gateways and SBCs.
The company winning this category must explain why they are the best communications enabler within the sector; whether that means traditional voice wholesaler, Channel platform or vendor. They must demonstrate high standards of network management and security, a high take up across industry players as well as a comprehensive support system that enables them to be relied upon by their customers.
This award is open to any individual, organisation or campaign that has either truly helped or hindered the industry in delivering communications services to UK businesses and consumers and helping Britain talk. Nominations are welcome from members and other industry stakeholders. The winners will be decided by the Board of Comms Council UK.
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Comms Council UK are sponsored by Magrathea
Registration is now open.
The winners will be announced at Sea Containers in London on 28th September.
Comms Council UK are a UK, membership-led organisation that represents companies who provide or resell business and residential customers voice services over data networks (VoIP) as well as other “over the top” applications including instant messaging and video.
