Regulatory Checklist and Operations Starter Pack Launched!

ITSPA is pleased to launch two new documents exclusively for members! The Regulatory Checklist, produced by the Industry Developments Group provides a non-exhaustive guide to telecommunications specific regulations that ITSPA members need to comply with and also an introduction to other key regulatory areas, that members should be aware of. ITSPA should highlight that there […]

ITSPA Welcomes Ofcom Openreach Proposals

ITSPA, the voice of the next generation communications industry in the UK, today welcomed Ofcom’s proposals for an increasingly independent Openreach, but called for further focus on measures to ensure Openreach’s performance improves to a level that the communications industry and the UK needs. Reacting to the news, Eli Katz, Chair of ITSPA stated “Members […]

ITSPA Welcomes ONS Fraud Report

ITSPA, the UK’s voice for the next generation communications industry, today welcomed the awareness raised by the Office for National Statistics on the enormous scale of fraud and cyber-crime in the UK. ITSPA has recently written to MPs, including the Foreign Secretary, to highlight their concerns in tackling telecommunications fraud, estimated at $46 billion worldwide. […]

ITSPA launches Model Complaints Handling Code and Guidance with Osborne Clarke LLP

ITSPA today launched its member guidance and model code on complaints handling. The model code and guidance document was prepared collaboratively by international legal practice Osborne Clarke LLP, who are also ITSPA members. It is a legal requirement for communications service providers to have a clear written customer complaints handling code in place which should […]

2016 ITSPA Awards Winners Announced

ITSPA, the voice of the next generation communications industry, announced the winners of its 8th annual awards. The ITSPA Awards, sponsored by Magrathea, are designed to celebrate innovation and best practice within the sector. The event took place at the Deck at the National Theatre and the awards were presented in nine categories that represent […]

ITSPA welcomes European Commission decision to block O2/Three merger

ITSPA, the voice of the next generation communications industry in the UK, has welcomed the European Commission’s decision to block the proposed acquisition of O2 by Hutchison under the EU Merger Regulation. Eli Katz, the Chair of ITSPA, stated “ITSPA is pleased that the European Commission has blocked the O2/Three deal. We believe that, if […]

ITSPA Awards 2016 Finalists Announced

The finalists of the 8th annual ITSPA Awards have been announced today, with another strong number of entries from across the VoIP and Unified Communications industry. The ITSPA Awards, sponsored by Magrathea, are designed to celebrate innovation and best practice within the sector and the winners will be announced on 11th May at The Deck, […]

ITSPA launches new Quality Mark

ITSPA, the UK’s voice for the next generation communications industry has launched its new Quality Mark and is delighted to announce the first five successful applicants to the new standard. The five companies are: Voipfone Hello Telecom SureVoIP VoiceHost Gradwell Eli Katz, the Chair of ITSPA said “We are delighted to launch this enhanced version […]

ITSPA cautiously satisfied with proposed IP Bill changes

ITSPA, the voice of the next generation communications industry in the UK has accepted the proposed revisions made to the Investigatory Powers Bill as a useful next step in the process of passing the legislation. The changes, published today follow on from three recent parliamentary committee reports which called for improvements to ensure that the […]

ITSPA Welcomes Ofcom Review Findings

ITSPA, the voice of the next generation communications industry in the UK, today welcomed Ofcom’s announcement on the future of Openreach but warned that constant scrutiny is required to ensure it meets its new obligations. In response to the regulator’s review, Eli Katz, Chair of ITSPA, said “This once in a decade review has confirmed […]