FCA issue urgent warning after 4,400 reports of fraudsters impersonating them
The Financial Conduct Authority (FCA), the UK’s independent regulator for financial services, responsible for protecting consumers, maintaining market integrity, and promoting effective competition across banking, investment, pensions, and insurance has issued an urgent warning after receiving more than 4,400 reports in the first half of 2025 of fraudsters impersonating them. Around 480 victims were tricked […]
Survey finds that 70% of UK consumers have recieved scam messages appearing to come from trusted sources
A survey by TransUnion has found that 70% of UK consumers have received scam messages appearing to come from trusted sources such as delivery firms, banks or government bodies. Royal Mail (40%) and Evri (38%) were the most impersonated brands, with fake parcel delivery texts remaining the most common tactic. Over half of respondents (56%) […]
Consultation response: Ransomware
Following on from the consultation in the Spring, Ransomware: proposals to increase incident reporting and reduce payments to criminals, the Home Office has published an overview of submissions and its response. Overall, the feedback on the proposals was “positive and constructive”, and the Government intends to move forward with all three of its proposals, brining […]
Premium rate threshold change brings 7p tariffs into scope
The rules governing Premium Rate Services (PRS) have recently changed in a subtle but important way. Numbers costing more than 7p (incl. VAT) or more per call or per minute are now explicitly included under PRS regulations. Previously, only numbers costing more than 7p (incl. VAT) fell under the rules, meaning some services were effectively […]
CCUK Chair Tracey Wright participated in APPG roundtable with UK Finance
Phil Brickell MP, member of the APPG on Anti-Corruption and Responsible Tax and APPG on Fair Banking, hosted a UK Finance member roundtable in July, exploring serious economic and personal impacts of fraud, as well as the positive steps that banks and payments companies are taking to help customers protect themselves. Tracey Wright, the Chair […]
Ofcom Consultations
Consultation: Tackling scam calls from abroad – Processing calls with spoofed UK mobile numbers Ofcom is proposing changes to its guidance for telecoms providers on how to process calls from abroad that present UK mobile numbers (+447), in an effort to tackle scam calls and protect consumers. The proposed amendments would require providers,including VOIP operators, […]
Proposed Statement of Strategic Priorities for telecoms
Nearly a year after it was first trialled, DSIT has published a consultation on its proposed Statement of Strategic Priorities (SSP) for the communications markets regulated by Ofcom – telecoms, radio and post. In line with Government priorities, the consultation outlines how Ofcom is expected to have regard for and intentionally encourage economic growth when […]
Peers warn of UK communications infrastructure’s exposure to hostile threats
During a House of Lords debate on the Strategic Defence Review, several peers highlighted the acute vulnerability of the UK’s communications infrastructure, including undersea data cables, telecoms networks and mobile connectivity, to hostile state and criminal actors. Liberal Democrat Lord Purvis of Tweed raised concerns about the security of subsea cables, noting that the UK […]
Chancellor delivers Mansion house Strategy with no mention of fraud
On 15 July, Chancellor Rachel Reeves delivered her 2025 Mansion House speech, setting out the biggest overhaul of UK financial regulation in more than a decade with the new Financial Services Growth and Competitiveness Strategy, now formally dubbed the “Leeds Reforms”, referencing the the city’s growing influence in the sector as well as the Chancellor’s […]
Government launch Resilience Action Plan
The Cabinet Office has published its new “Government Resilience Action Plan”, outlining a strategic approach to enhancing the nation’s preparedness against various complex risks, including pandemics, cyber-attacks, climate change, and geopolitical instability. The plan revolves around three main objectives: firstly, to continuously assess risks and resilience through improved data-sharing and science-based analysis; secondly, to promote […]
