Ofcom publishes 2024-5 Annual Report and Accounts
Ofcom published its Annual Report and Accounts for the year to 1st April 2025, detailing its work over the past year and current objectives across its regulated sectors, including telecoms – highlighting that 25 million homes in the UK can now access gigabit-capable connections. The report references the recent Telecoms Access Review (TAR) and their […]
Ofcom publish review of ADR in the telecoms sector
Ofcom have published a statement regarding their review of ADR in the telecoms sector. You are welcome to read the full response, but in brief: The timeframe before consumers can access ADR has been reduced from 8 weeks to 6 weeks. As a reminder, our response did not oppose this, but warned against shorter timeframes. […]
The 2025 Comms Council UK Awards Finalists Announced!
Comms Council UK today announced the finalists of the 17th annual Awards. Each year, the Awards acknowledge accomplishments within the Unified Communications and VoIP industry. As with previous years, the 2025 Comms Council UK Awards are sponsored by Magrathea, and this year’s winners will be announced at a ceremony at 116 Pall Mall in London […]
CCUK Fraud and Scams Working Group meet with Lords
This week, representatives from CCUK’s Fraud and Scams Working Group met with Lord Vaux, Lord Browne and Lord Cameron, following a recent House of Lords debate regarding financial liability and the telecoms sector in relation to fraud. Lord Vaux, who raised the debate, is a member of the House of Lords Financial Services Regulation Committee […]
Government launch 10 year Infrastructure Strategy
The Government has today published its 10-Year UK Infrastructure Strategy, which sets out a long-term plan for investment in infrastructure, with a guaranteed minimum of £725 billion to be spent over the next decade. This strategy is designed to underpin the wider Industrial Strategy and signals a significant commitment to long-term planning and delivery. In […]
Government publishes Spending Review
Chancellor Rachel Reeves unveiled the 2025 Spending Review, which included an announcement to delay the gigabit broadband rollout from 2030 to 2032. The Spending Review sets out departmental budgets for the next four years for both day-to-day spending and investment. This Review is a major milestone for the Government, marking nearly a year of Labour […]
Ofcom’s strategic approach to AI
Ofcom has detailed its strategy for supporting safe AI innovation across telecoms, broadcast, online platforms, and postal sector, highlighting AI’s role in enhancing opportunities across their regulated areas. Additionally, they also set out their internal approach to using AI, focused on improving efficiencies. In terms of telecoms, Ofcom identifies that AI could be used in […]
PSTN switch-off campaign
A PSTN switch-off awareness campaign has been launched by the Department of Science, Innovation, and Technology, and the industry to call on the estimated 1.8million telecare users and their support network to get in touch with their landline phone providers so that they can access additional support. Over two thirds of landlines have already migrated […]
Enterprise Connected Devices consultation
A new call for views from DSIT is considering new regulation regarding the security of “Enterprise connected devices” (or “IoT devices”). VoIP phones are explicitly considered in scope of the proposals along other typical enterprise devices such as cameras, Network Attached Storage and meeting room panels. The consultation is broadly modelled on the Product Security […]
A ‘Victimless Crime’? Why Fraud Policing Needs a Re-Design
The UK’s policing thinktank The Police Foundation published a report this week on the need for policing reform to address fraud and scams. The report draws from insights gathered from a survey of 250 police officers and staff, as well as interviews with stakeholders including the Home Office, National Crime Agency, City of London Police. […]
