24th May 2024

Guidance Doc on KYC

We wanted to share a new best practice guidance paper we have put together on Preventing Misuse of Sub-Allocated and Assigned Numberswhich we hope you will find beneficial. It sets out how members can best comply with Ofcom’s requirements to:

  • Carry out a robust set of due diligence checks before sub-allocating or assigning numbers;
  • Have an approach for identifying where the risks of number misuse are higher;
  • Put in place contractual controls that enable the provider to meet their regulatory obligations;
  • Keep the level of risk posed by a business customer under review by monitoring for the potential misuse of numbers; and
  • Have an appropriate process for responding to reports of potential misuse.

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The awards entries open in January and winners will be announced at the ceremony on 25th September at 116 Pall Mall.