We wanted to share a new best practice guidance paper we have put together on “Preventing Misuse of Sub-Allocated and Assigned Numbers” which we hope you will find beneficial. It sets out how members can best comply with Ofcom’s requirements to:
- Carry out a robust set of due diligence checks before sub-allocating or assigning numbers;
- Have an approach for identifying where the risks of number misuse are higher;
- Put in place contractual controls that enable the provider to meet their regulatory obligations;
- Keep the level of risk posed by a business customer under review by monitoring for the potential misuse of numbers; and
- Have an appropriate process for responding to reports of potential misuse.
CCUK members can access it on Members Wiki.