8×8 connects people and organisations through seamless communication on the industry’s most integrated platform for Customer Experience — combining Contact Centre, Unified Communications, and CPaaS APIs in a single, purpose-built solution.
For enterprises navigating the complexity of modern CX, 8×8 removes the friction of fragmented tools, disconnected data, and siloed teams. The 8×8® Platform for CX unifies every touchpoint — from contact centre agents and back-office teams to field workers and IT — under one platform, one data model, and one trusted partner.
AI is woven into every layer of the platform: automating routine interactions, delivering real-time agent guidance, surfacing actionable insights, and enabling the kind of proactive, personalised service that customers now expect as standard. The result is a CX operation that’s faster to deploy, simpler to manage, and built to scale.
With deep roots in the UK market and a global network spanning more than 55 countries, 8×8 serves thousands of enterprises — from growing mid-market organisations to some of the world’s largest brands. Customers across financial services, retail, healthcare, and the public sector rely on 8×8 to power mission-critical communications every day.
8×8’s innovation is driven by a simple belief: CX limits were meant to be shattered. From agentic AI that anticipates customer needs to workforce management tools that empower frontline teams, 8×8 is redefining what enterprise communications can be — proving that connected, flexible CX isn’t just possible. It’s transformative.
Find out more at 8×8.com
One platform. One partner. Shared success.