4th November 2022

TOTSCo publishes important new documents

Earlier this week, TOTSCo published new documents to help CPs consider the detailed implications of One Touch Switch, and to take steps to design modifications to their systems and processes.

As TOTSCo has assumed control of the Industry Process, it has published V4.1 of the OTS Industry Process Design document, detailing information flows that will need to happen for CPs to execute timely and effective switches. TOTSCo also published a Process Flows document to help stakeholders better understand requirements.

The aim of this document is to explain the structure of messages that will be sent and received via the TOTSCo Hub, including content, basic rules and high-level error messages and responses.

Hub Specifications & Technical Requirements
This document isn’t specifically aimed at CPs, but has been published to provide insights into the way the TOTSCo Hub will operate, i.e. as a ‘letterbox’ and ‘post office’ for all OTS messages.

Feedback to TOTSCo
CPs are encouraged to provide feedback via admin@totsco.org.uk.
The address doesn’t provide responses but will help to generate additional future material for users.

More News:

7th July 2025

Comms Council UK today announced the finalists of the 17th annual Awards. Each year, the Awards acknowledge accomplishments within the Unified Communications and VoIP…

4th July 2025

This week, representatives from CCUK’s Fraud and Scams Working Group met with Lord Vaux, Lord Browne and Lord Cameron, following a recent House of…

20th June 2025

The Government has today published its 10-Year UK Infrastructure Strategy, which sets out a long-term plan for investment in infrastructure, with a guaranteed minimum…

The 2025 Comms Council UK Awards Finalists Announced!

7th July 2025
Comms Council UK today announced the finalists of the 17th annual Awards. Each year, the Awards acknowledge accomplishments within the Unified Communications and VoIP…

2025 Comms Council UK Awards

Comms Council UK awards are sponsored by Magrathea.

Visit our awards pages to find more information about this year’s awards.

Winners will be announced at the ceremony on 25th September at 116 Pall Mall.