24th September 2020

The winners of the 12th annual ITSPA Awards announced!

The winners of the 12th annual ITSPA Awards, sponsored by Magrathea, have been announced today. The Awards, designed to celebrate innovation, best practice and recognise achievement within the next generations communications industry, were held online, due to the current circumstances.

The awards were presented across twelve categories. The winners, highly commended entrants and finalists are listed below.

Award Winners:

Best ITSP – Small Enterprise: TTNC

Best ITSP – Mid Market: Foehn

Best ITSP – Large Enterprise: Ring Central

Best SOHO ITSP: Dial9 Communications

Best Multi-national Solution: Pure IP

Best VoIP Infrastructure: API Orchestrator - Netaxis Solutions

Best VoIP Device: D735 IP Desk Phone - Snom Technology

Best VoIP Software: X-on - Surgery Connect

Best VoIP Innovation: Voxbone Voice

Best VoIP Vertical Solution: X-on - Surgery Connect

Best Wholesaler: Gamma

ITSPA Hero: Peter Gradwell

Highly Commended:

Best ITSP – Small Enterprise:  Fuse2 Communications

Best ITSP – Mid Market:  X-on

Best Multi-national Solution: Vonage

Best VoIP Device: T58A with Camera - Yealink Network Technology

Best VoIP Software: Byphone - Voxbit

Best VoIP Innovation: Natterbox and Customised API - Nuvias

Best Wholesaler: TelcoSwitch

Entrants to all categories were independently reviewed by the ITSPA Awards judges (Matthew Townend, Stephanie Watson, Ajay Shah and Dr Lucy Green). Additionally, the ITSPA Hero Award was selected by the ITSPA Council, recognising an individual’s significant contribution to the telecoms sector.

Eli Katz, the Chair of ITSPA, said “Many congratulations to all the winners and the companies that were highly commended at this year’s ITSPA Awards. The ITSPA Awards have never been held in such difficult circumstances and, in this most challenging of years, I am delighted that the Awards have recognised some fantastic companies who have achieved great things in the past twelve months. The whole industry can be proud of its contribution to wider society and the role it has played in keeping the country going throughout the pandemic. With the shift in working behaviours necessitated by the crisis, our industry has arguably come to the forefront of the nation’s attention, and it is clear that the next twelve months will be of great importance in the evolution of our industry. ITSPA will continue to ensure our members’ voices are heard at this crucial time.”

Tracey Wright, Director of Magrathea, said: “Magrathea is delighted to have again been the main sponsor of ITSPA Awards. Despite this year’s virtual setting, the Awards continue to be the highlight of the industry calendar. Congratulations to all the winners in what was an incredibly competitive year!”   The 2020 ITSPA Awards were open to all those in the VoIP and unified communications space, including those who are not members of ITSPA. Thank you to all who joined the awards ceremony online!

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