Ofcom’s strategic approach to AI
Ofcom has detailed its strategy for supporting safe AI innovation across telecoms, broadcast, online platforms, and postal sector, highlighting AI’s role in enhancing opportunities across their regulated areas. Additionally, they also set out their internal approach to using AI, focused on improving efficiencies. In terms of telecoms, Ofcom identifies that AI could be used in […]
PSTN switch-off campaign
A PSTN switch-off awareness campaign has been launched by the Department of Science, Innovation, and Technology, and the industry to call on the estimated 1.8million telecare users and their support network to get in touch with their landline phone providers so that they can access additional support. Over two thirds of landlines have already migrated […]
Enterprise Connected Devices consultation
A new call for views from DSIT is considering new regulation regarding the security of “Enterprise connected devices” (or “IoT devices”). VoIP phones are explicitly considered in scope of the proposals along other typical enterprise devices such as cameras, Network Attached Storage and meeting room panels. The consultation is broadly modelled on the Product Security […]
A ‘Victimless Crime’? Why Fraud Policing Needs a Re-Design
The UK’s policing thinktank The Police Foundation published a report this week on the need for policing reform to address fraud and scams. The report draws from insights gathered from a survey of 250 police officers and staff, as well as interviews with stakeholders including the Home Office, National Crime Agency, City of London Police. […]
House of Lords holds debate on Telecommunications fraud and victim reimbursement
A debate in the House of Lords, titled “Telecommunications fraud: reimbursement of the victims” was held on 14 May. Led by Lord Vaux of Harrowden, the former chair of the House of Lord’s Finance Committee, the debate centred on the question of whether technology and telecoms companies should bear direct financial responsibility for fraud prevention […]
CCUK responds to Peer’s call for telecommunications fraud contribution
CCUK has written to Lord Vaux, a member of the House of Lords, ahead of his upcoming oral question in the House of Lords, during which he will call for joint financial responsibility of technology and telecommunications firms in fraud prevention and victim reimbursement. In our letter, we outline that the telecoms sector takes extremely […]
Public petition calling for end to parliamentary switch-off published
A Parliamentary public petition has been created asking the Government to stop the closure of the Public Switched Telephone Network (PSTN). The petition highlights concerns for the safety of elderly and vulnerable people if the PSTN is switched off. The petition argues that the PSTN provides a reliable way for elderly and vulnerable people to […]
UK bans the possession of Sim Farms
In the Government’s continual effort to combat fraud, Minister Lord Hanson announced that the UK is banning the possession and supply of the technical devices capable of holding multiple SIM cards known as “SIM farms”, which enable criminals to send mass texts and set up fake “verified” accounts. The ban will come into effect six […]
Ofcom Bans Leasing of ‘Global Titles’ to Protect Mobile Users
Ofcom has published a statement introducing new rules about the use of Global Titles in mobile networks, aiming to reduce misuse and better protect users’ security and privacy. Global Titles are special numbers created from UK telephone numbers that mobile networks use to send and receive signals for connecting calls and texts. These numbers are […]
Lord Hanson announces that Fraud Strategy will be published later this year
Fraud Minister Lord Hanson, who spoke at our 2025 Fraud Summit has announced at the Global Anti-Scams Alliance (GASA) summit that the Fraud Strategy will be published later this year. Lord Hanson also announced plans for a Global Fraud Summit, which will take place in early 2026 in Vienna. Organised by the UN Office on […]
