1st May 2019

2019 ITSPA Awards Winners Announced

The winners of the 11th annual ITSPA Awards, sponsored by Magrathea, have been announced today. The Awards, designed to celebrate innovation, best practice and recognise achievement within the next generations communications industry, were held at Glaziers Hall in central London. The awards were presented across twelve categories. The Awards continued with the same categories following last year’s refresh which saw changes to the ‘Best Business ITSP’ categories and the introduction of four new categories (Best Multi-national Solution, Best VoIP Software, Best VoIP Vertical Solution and Best VoIP Wholesaler). The winners, highly commended entrants and finalists are listed below.

Award Winners:

Best Business ITSP (up to £2m): Fuse2 Communications

Best Business ITSP (£2m-£10m): Voipfone

Best Business ITSP (over £10m): Vonage


Best Multi-national Solution: RingCentral

Best VoIP Infrastructure: SIP Trunk Call Manager Gamma

Best VoIP Device: Conference Phone Series Yealink

Best VoIP Software: Session Routing Engine Netaxis Solutions

Best VoIP Innovation: Session Routing Engine Netaxis Solutions

Best VoIP Vertical Solution: Contrex Hello Telecom

Best Wholesaler: Gamma

ITSPA Hero: Jim Reilly, OTA (Office of the Telecoms Adjudicator)


Highly Commended:

Best Business ITSP (up to £2m): PBX Hosting

Best Business ITSP (£2m-£10m): Foehn

Best SOHO ITSP: Dial 9 Communications

Best Multi-national Solution: VoIPLine Telecom

Best VoIP Infrastructure: NEMO Suite Netaxis Solutions

Best VoIP Device: Trio 8800 Solution Polycom

Best VoIP Software: Voxivo Cloud Phone Foehn

Best VoIP Innovation: MaX UC Metaswitch

Best VoIP Vertical Solution: Aeriandi Archive Aeriandi

Best Wholesaler: TelcoSwitch


Entrants to all categories were independently reviewed by the ITSPA Awards judges (Matthew Townend, Stephanie Watson, Paul Billingham and Dr Lucy Green). Additionally, the ITSPA Hero Award was selected by the ITSPA Council, recognising an individual’s significant contribution to the telecoms sector.

Eli Katz, the Chair of ITSPA, said “Congratulations to all the winners and the companies that were highly commended at the 2019 ITSPA Awards. The Awards continue to go from strength-to-strength and this year, in their 11th year, it is no different. The finalists represent the very best of our industry and the quality of the entries was particularly high. The Awards are a fantastic occasion which bring the industry together to recognise achievements over the past year. 2019 has seen some notable changes within the industry, for example ITSPA’s lobbying efforts in the area of number portability have made real progress with Ofcom now taking the problem seriously and driving change through its blockchain proof of concept project and the recent consultations that ITSPA is looking forward to engaging with. We are extremely excited to see what the next year has to bring for this sector and for companies across the industry to get involved in the important work that ITSPA is doing.”

Magrathea’s Technical Director and the ITSPA Awards Sponsor, Linus Surguy, said: “Magrathea is thrilled to once again be the main sponsor of this prestigious industry event. We view the ITSPA Awards as a must-attend event for the industry and are delighted by the high standards of all categories. I congratulate all the winners and highly commended entrants!”

The 2019 ITSPA Awards were open to all those in the VoIP and unified communications space, including those who are not members of ITSPA. For more information on ITSPA or the awards, please go to www.itspa.org.uk

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