FRAUD

Welcome to the CCUK Fraud section

In the fast-moving world of digital communications, the fight against scam calls and telecom fraud is relentless. Threats evolve and change rapidly. It demands constant vigilance and swift action from the industry. For every legitimate service provider, combating these threats are a top priority, as the stakes are high for both their customers and their own business operations.

Comms Council UK members are committed to stamping out fraud wherever possible. Over the years, we’ve supported initiatives to keep members informed and built important connections with organisations tackling these crimes.

However, we believe more can be done across the sector, which can be siloed in its approach at times. With a renewed interest from policymakers within Government over the past 18 months, there is real opportunity to make further progress. CCUK has been at the forefront of those conversations, championing the need for a more joined-up approach to strengthen ongoing efforts.

Tackling fraud will therefore be the priority issue of 2025 for Comms Council UK. Central to the mission of our work this year will be around the core themes of prevention, detection and reporting. We’ll explore and consider;

i. Ways and means to coordinate and communicate existing initiatives more effectively
ii. Consider new ideas and technical solutions that may support the fight across all areas
iii. Explore any policy or regulatory changes that may help industry at both a national and international level

To kick off, we’re hosting our inaugural Fraud Summit on 5th March. As a leading voice of the sector, we’ll gather our members’ expertise to discuss the threats and current challenges, while seeking ideas to support cross-industry cooperation. Other key stakeholders from industry, Government and law enforcement will also be brought to the discussion.

This landing page will serve as a hub for all CCUK-endorsed guidance and updates on new developments from our discussions. It will evolve over the coming months as our plan of activity develops.

We urge all members who are actively involved in fraud prevention to join us and support the work ahead that will help strengthen our sector for the future.

We look forward to your support!

For any questions or queries, please contact the CCUK team at team@commscouncil.uk.

 

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We are delighted to announce our first CCUK Fraud Summit, taking place on 5th March 2025 at One Birdcage Walk in London, which will bring together representatives from sectors such as telecoms and banking, as well as regulators, law enforcement bodies, and civil servants to share insights on how to tackle fraud effectively.

This year, our theme is “Joining the dots on information sharing for the UK communications ecosystem”, and will be exploring the importance of effective sharing of data and information amongst all stakeholders. The day will feature panels and expert presentations, as well as opportunities for networking.