Samantha Haylor, Daktela

Samantha began her career in communications as the Communications Project Manager for the Contact Centre directorate at HM Revenue & Customs. Her career progressed into other industries where communication, operational excellence, and customer satisfaction were key, and she was instrumental in developing business strategy and driving growth. This includes security, global customer services, travel and tourism.

She is now Managing Director of Daktela UK. Daktela UK is part of the wider Daktela Group with global operations. They specialise in providing cloud contact centre solutions and offer omnichannel services to businesses of all sizes. As a forward-thinking company, they pride themselves on being agile and customer-centric. Supported by a robust global development team, they deliver cutting-edge, innovative solutions.

Samantha's journey has equipped her with a unique perspective on the ever-evolving communications landscape. She have a passion for driving change and fostering growth, both within my direct network and the broader industry.

The 2024 Comms Council UK Awards Finalists Announced!

10th July 2024
Comms Council UK today announced the finalists of the 16th annual Awards. Each year, the Awards acknowledge accomplishments within the Unified Communications and VoIP…

2022 Comms Council UK Awards

Comms Council UK are sponsored by Magrathea

The winners will be announced at Sea Containers in London on 28th September.

Book your tickets here.