Code of Conduct

Comms Council UK Code of Practice – version 4.2

This is the fifth version of the Comms Council UK Code of Practice, which features some very minor wording corrections to the fourth version.

The Code will continue to evolve as the VoIP market develops. The fifth version was adopted at the Comms Council UK AGM on 29th June 2021.

Version 5 of the Comms Council UK Code of Practice can be viewed here.

For further information, please contact the Comms Council UK Secretariat.

Should a customer wish to complain that an Comms Council UK member is not compliant with the mandatory Comms Council UK Code of Practice, then they should contact the Comms Council UK Secretariat. The complaints procedure can be found below.

Comms Council UK Code of Practice Complaints Procedure – click here

Ofcom publishes ADR consultation

20th January 2025
Ofcom has published a consultation proposing changes to the current Alternative Dispute Resolution (ADR) system.  Ofcom launched a review of the current ADR system…

2025 Comms Council UK Awards

Comms Council UK are sponsored by Magrathea

The awards entries open in January and winners will be announced at the ceremony on 25th September at 116 Pall Mall.