Categories and Entry Information

2026 Awards Categories and entry information

Best Communications Provider Micro

The winner of this category is the stand out ITSP in its class over the past 12 months, demonstrating impressive business performance, innovation and customer service. This category is focussed on ITSPs with a turnover of up to £1.7 million or less and fewer than 10 employees. The entry should provide a rich information on how the company has developed and grown in the past year including an exemplary case study.

 

Best Communications Provider Enterprise

Focussed on companies with a turnover of over £20 million (in line with Companies House auditing requirements), this category celebrates the best in breed of the large communication providers in the market. This company should demonstrate impressive business performance over the past 12 months, highlighting growth, innovation and a good customer service record as well as detailing a first class case study. Outlining any changes in strategy or ways to diversify during the twelve month period is also welcome.

 

Best Communications Provider Mid Market

For companies with a turnover of £1.7 million to £20 million (in line with Companies House auditing requirements), this category celebrates the best of the mid sized communication providers in the market. This company should demonstrate impressive business performance over the past 12 months, highlighting growth, innovation and a good customer service record as well as detailing a first class case study. Outlining any changes in strategy or ways to diversify during the twelve month period is also welcome.

 

Best CX Experience

Best Risk Defence Solution

Best Innovation

Innovation in communications continues apace with the introduction of new products, services and technology. This award goes to the company who has provided the most dynamic and user-friendly service or product to the market. This innovation has either helped drive productivity/efficiencies, improved collaboration as well as drive up quality of service. As well as a case study, clear service/product take up must be outlined.

Best AI-Powered Communications

Rising Star Award

For companies who entered the market in the last two years and showed great promise for future growth.

 

Best Industry Enabler

This award is focussed at companies who operate broadly across the supply chain to support the effective delivery of a CPs service, lowering barriers to entry and increasing speed to market. This could include back end infrastructure suppliers (network switches, voice gateways, SBCs etc), voice wholesalers, vendor platforms (e.g UCaaS providers) or connectivity support.

The company will demonstrate how their products and services have helped their customers operate both seamlessly and efficiently, whilst helping to tackle specific challenges (network security, resilience or compliance with UK or international regulations) and remove certain barriers.

 

Outstanding Achievement Award

Openreach to increase WLR products to accelerate PSTN migration

19th December 2025
Openreach will increase the wholesale cost of its WLR (wholesale line rental) products from April 2026 to accelerate migration off the PSTN ahead of…

2026 Comms Council UK Awards

Comms Council UK awards are sponsored by Magrathea.

Visit our awards pages to find more information about this year’s awards.