The winner of this category is the stand out ITSP in its class over the past 12 months, demonstrating impressive business performance, innovation and customer service. This category is focussed on ITSPs with a turnover of up to £1.7 million or less and fewer than 10 employees. The entry should provide a rich information on how the company has developed and grown in the past year including an exemplary case study.
Focussed on companies with a turnover of over £20 million (in line with Companies House auditing requirements) and over 250 employees. This category celebrates the best in breed of the larger communication providers in the market. This company should demonstrate impressive business performance over the past 12 months, highlighting growth, innovation and a good customer service record as well as detailing a first class case study. Outlining any changes in strategy or ways to diversify during the twelve month period is also welcome.
For companies with a turnover between £1.7 and £20 million (in line with Companies House auditing requirements) and between 10 and 250 employees. This category celebrates the best in breed of the larger communication providers in the market. This company should demonstrate impressive business performance over the past 12 months, highlighting growth, innovation and a good customer service record as well as detailing a first class case study. Outlining any changes in strategy or ways to diversify during the twelve month period is also welcome.
This category is kindly sponsored by
The Best CX Experience (Customer Experience) category is designed to honor organisations that have transformed the way they interact with and support their customers. It focuses on the strategic use of technology and communication to create a seamless, efficient, and positive journey for the end user.
This award recognises communication providers and software developers who go beyond basic service delivery to offer a truly “customer-first” environment. It highlights the shift from simply providing a connection to managing the entire lifecycle of a customer relationship through innovation and empathy.
For those providing the best Security, Compliance & Fraud-Resilience Solutions either as a third party supplier or developed internally to support your business & customers. This award recognises solutions that protect the integrity of communications networks and the safety of their users. This includes tackling Wangiri fraud (one ring and drop), CLI spoofing, DDoS attacks, Know Your Customer (KYC) policies and ensuring compliance with tightening UK regulations.
Innovation in communications continues apace with the introduction of new products, services and technology. This award goes to the company who has provided the most dynamic and user-friendly service or product to the market. This innovation has either helped drive productivity/efficiencies, improved collaboration as well as drive up quality of service. As well as a case study, clear service/product take up must be outlined.
This category is kindly sponsored by
This award recognises companies that have successfully integrated Artificial Intelligence (Generative AI, Predictive AI, or Agentic AI) into their communication services. Judges are looking for solutions that move beyond “AI for the sake of AI” and instead deliver tangible, high-value outcomes for businesses or end-users.
For companies who entered the market in the last two years and showed great promise for future growth.
This award celebrates the “ones to watch”—newly established communication providers, software vendors, or infrastructure players that have demonstrated rapid market traction, innovative thinking, and a clear path toward industry leadership. Judges are looking for evidence that the company is not just surviving its first two years, but is actively setting new benchmarks for excellence.
This award is focussed at companies who operate broadly across the supply chain to support the effective delivery of a CPs service, lowering barriers to entry and increasing speed to market. This could include back end infrastructure suppliers (network switches, voice gateways, SBCs etc), voice wholesalers, vendor platforms (e.g UCaaS providers) or connectivity support.
The company will demonstrate how their products and services have helped their customers operate both seamlessly and efficiently, whilst helping to tackle specific challenges (network security, resilience or compliance with UK or international regulations) and remove certain barriers.
This category is kindly sponsored by
Women in Telecoms group decides on their Champion, selecting the individual that actively promotes women in their companies and helps develop their careers. Anyone can nominate by emailing events@commscouncil.uk
This award recognizes those who have spent their careers making the communications industry better for everyone else.
This category is decided by CCUK Council but anyone can nominate – send your nominations to events@commscouncil.uk
Comms Council UK awards are sponsored by Magrathea.
Visit our awards pages to find more information about this year’s awards.
