On 20th May, Minister for Security Dan Jarvis delivered the first statutory six-month progress update on the Telecoms Fraud Charter, signed on 5th November 2025. Under the commitment set out in the Fraud Strategy, the Home Office will report to Parliament on the strategy’s delivery every six months through to the end of 2027.
The overlying message was that commitments laid out in the Charter are firmly on track, with all workstreams now operational and being driven through Comms Council UK (CCUK) for the business-to-business telecoms sector and the Communications Crime Strategy Group (CCSG) for the mobile network operators
Minister Jarvis specifically called out CCUK’s work in data sharing and tracing, through the promotion of the National Trading Standards data-sharing scheme, supporting development of a traceback solution and ongoing engagement with CCSG, noting that by November 2026, findings and recommendations for sector-wide adoption on a traceback solution are to be shared with the Home Office.
He also noted that guidance for business telecoms providers has been updated and placed on a regular review cycle, with ongoing promotion to members and that by November 2026, a new and updated guidance is to be shared with the Home Office. CCUK’s work to support awareness, staff and business victims was also highlighted: a fraud information hub has been launched, with support for the Stop! Think Fraud campaign and work to improve support and guidance for business victims. Finally, Minister Jarvis stated that members are sharing how new technologies, including AI-enabled tools, are being used to strengthen fraud detection and prevention.
CCUK is working to meet its Fraud Charter commitments and engaging regularly with the Home Office to ensure delivery. Members who have any questions or would like to be more involved are encouraged to contact team@commscouncil.uk.