24th May 2024

Guidance on KYC

We wanted to share a new best practice guidance paper we have put together on Preventing Misuse of Sub-Allocated and Assigned Numberswhich we hope you will find beneficial. It sets out how members can best comply with Ofcom’s requirements to:

  • Carry out a robust set of due diligence checks before sub-allocating or assigning numbers;
  • Have an approach for identifying where the risks of number misuse are higher;
  • Put in place contractual controls that enable the provider to meet their regulatory obligations;
  • Keep the level of risk posed by a business customer under review by monitoring for the potential misuse of numbers; and
  • Have an appropriate process for responding to reports of potential misuse.

CCUK members can access it on Members Wiki.

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2025 Comms Council UK Awards

Comms Council UK awards are sponsored by Magrathea.

Visit our awards pages to find more information about this year’s awards.

CCUK Awards 2026 will launch in January!